Shipping Policy

At Sculpfit, we aim to provide clear shipping information before and after purchase. Please review the estimated processing and delivery times below before placing an order.

Free Standard Shipping

We offer free standard shipping on eligible United States orders.

• Shipping costs, if any, will be shown at checkout before payment.
• Free shipping applies only when it is displayed at checkout.
• Shipping promotions must be available at checkout to apply to an order.

Order Processing Time

Orders are typically processed within 1-3 business days after payment is confirmed.

• Orders are processed Monday through Friday.
• Orders are not processed on weekends or United States public holidays.
• Processing times may be extended during holidays, high-demand periods, or unexpected operational delays.

Estimated Delivery Time

United States delivery: Most orders arrive within 3-5 business days after processing.

Estimated total delivery time: processing time + shipping time.

Delivery dates are estimates and are not guaranteed. Actual delivery time may vary depending on carrier activity, destination, weather, holidays, and other factors outside our control.

Tracking Information

When your order ships, we will send tracking information to the email address used at checkout.

• Tracking updates may take 24-72 hours to appear after the carrier receives the package.
• If your tracking number does not update right away, please allow additional time for the carrier system to refresh.

Incorrect Shipping Information

Customers are responsible for entering a complete and accurate shipping address at checkout. If you notice an address error, contact us as soon as possible at support@sculpfit.pro.

We cannot guarantee address changes after an order has been processed or shipped.

Delivery Delays

Shipping estimates may be affected by factors outside our control, including:

• Carrier delays
• Weather conditions
• Holiday shipping volume
• Incorrect or incomplete shipping addresses
• Customs or import processing, if international shipping is available at checkout

Sculpfit is not responsible for carrier delays after an order has been handed to the shipping carrier.

International Shipping

International shipping is only available if it is shown as an option at checkout. If international shipping is available for your destination, shipping cost, estimated delivery time, and any available shipping method will be displayed before payment.

International customers may be responsible for customs duties, taxes, import fees, or local carrier charges required by their country. These charges are not controlled by Sculpfit.

Missing Or Delivered Packages

If tracking shows that your package was delivered but you have not received it, please first check the delivery address, mailbox, front desk, parcel locker, household members, neighbors, or local carrier office.

If you still need help, contact us at support@sculpfit.pro with your order number and tracking number.

Shipping Support

For shipping questions, contact us at support@sculpfit.pro.

Please include your order number and the email address used at checkout so we can assist you faster.

Returns And Refunds

Shipping information is separate from our return and refund terms. For return eligibility, return shipping costs, refund timing, and damaged or defective item support, please review our Return and Refund Policy.

Payments are accepted via credit card, debit card, Apple Pay, Paypal or split into 4 payments with Afterpay.

Accepted cards are Visa, American Express, Mastercard, Diners Club, JCB, Venmo and Discover.

All transactions are secured. Website is provided with an SSL encryption system to protect personal and payment data.

Refund Policy

This Refund Policy applies to products purchased directly from Sculpfit.pro. Please review this policy carefully before placing an order.

By placing an order on Sculpfit.pro, you agree to the terms of this Refund Policy.

Return And Refund Window

You may request a return, replacement, reshipment, or refund within 90 days of delivery only if your order meets the eligibility requirements stated in this policy.

A return or refund request does not guarantee approval. All requests are reviewed based on the order status, product condition, reason for the request, and supporting evidence provided by the customer.

Personal Reason Returns

We do not accept returns, refunds, replacements, or cancellations for personal reasons after the order has been placed, including but not limited to:

• Change of mind
• No longer wanting the item
• Personal preference
• Ordering the wrong item
• Ordering the wrong quantity
• Refusing to use the product after receiving it
• Finding a lower price elsewhere
• Delays caused by incorrect or incomplete shipping information provided by the customer

If your item arrives damaged, defective, lost in transit, cannot be delivered due to a carrier issue, or is materially different from the product page, please contact us and we will review the issue for a possible replacement, reshipment, refund, or other appropriate resolution.

Return Eligibility Requirements

To be eligible for an approved return, the item must be:

• Unused
• Undamaged
• Returned in its original packaging
• Returned with all included accessories, manuals, parts, and components
• Approved for return by our support team before being shipped back

Items that are used, damaged by misuse, missing parts, missing original packaging, returned to the wrong address, or returned without prior approval may not be eligible for a refund.

How To Request A Return Or Refund

To start a return, replacement, reshipment, or refund request, please contact us at support@sculpfit.pro.

Please include the following information:

• Your order number
• The email address used at checkout
• The item related to your request
• The reason for your request
• Clear photos or videos if the item arrived damaged, defective, wrong, or materially different from the product page

Please do not send any item back before contacting us and receiving return approval. Returns sent without prior approval may not be accepted or refunded.

Damaged, Defective, Wrong, Or Materially Different Items

Please inspect your order as soon as it is delivered.

If your item arrives damaged, defective, wrong, or materially different from what was shown on the product page, please contact us at support@sculpfit.pro within 7 days of delivery.

Please include your order number and clear photos or videos showing the issue. After review, we may offer a replacement, reshipment, refund, or another appropriate resolution depending on the situation.

Claims submitted without clear supporting evidence may be denied.

Lost, Undelivered, Or Delivery Issues

If your order is lost in transit, cannot be delivered due to a carrier issue, or shows no meaningful tracking update for an extended period of time, please contact us at support@sculpfit.pro.

We will review the tracking information and, where applicable, may arrange a reshipment, replacement, refund, or other appropriate resolution.

We are not responsible for delivery issues caused by incorrect, incomplete, or inaccurate shipping information provided by the customer at checkout.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged, defective, wrong, or materially different from the product page.

If your return is approved, we will provide return instructions by email. We recommend using a trackable shipping service for returned items.

We are not responsible for return packages that are lost, delayed, damaged, or sent to the wrong address.

Return Address

Please do not return any item to the sender address on the package unless we specifically instruct you to do so.

If your return is approved, our support team will provide the correct return address and return instructions by email.

Refund Processing

After we receive and inspect an approved return, we will notify you by email whether your refund has been approved or denied.

Approved refunds are issued to the original payment method within 3 business days after inspection. Your bank, card provider, or payment provider may take additional time to post the refund to your account.

If the returned item does not meet the eligibility requirements in this policy, the refund may be denied or partially approved depending on the condition of the item.

Shipping Fees And Taxes

Original shipping fees, if any, are non-refundable unless required by law or unless the refund is due to our error, a damaged item, a defective item, a wrong item, or an item materially different from the product page.

Taxes, duties, import fees, customs fees, or carrier fees may not be refundable unless required by law.

Late Or Missing Refunds

If your refund has been approved but you have not received it yet, please follow these steps:

1. Check your bank account or payment account again.
2. Contact your credit card company or payment provider, as posting times may vary.
3. Contact your bank, as processing times may vary.
4. If you have completed these steps and still have not received your refund, contact us at support@sculpfit.pro.

Order Cancellations

You may request to cancel your order within 12 hours of purchase by contacting us at support@sculpfit.pro.

After 12 hours, we may be unable to cancel the order because processing may have already started.

If the order has already been processed, fulfilled, or shipped, it cannot be canceled. You may contact us after delivery only if the item meets the return or refund eligibility requirements stated in this policy.

Digital Items And Gift Cards

Digital guides, digital downloads, workout plans, ebooks, bonus digital items, and gift cards are non-refundable unless required by law.

Non-Returnable Situations

Returns, refunds, replacements, or reshipments may not be accepted in the following situations:

• The customer changed their mind after placing the order
• The customer no longer wants the product
• The product was used, damaged, altered, or misused by the customer
• The product is missing parts, accessories, manuals, or original packaging
• The customer provided an incorrect or incomplete shipping address
• The package was refused by the customer for personal reasons
• The customer returned the item without prior approval
• The customer failed to provide clear photos, videos, or evidence when requested

Contact Us

For return, refund, cancellation, damaged item, defective item, wrong item, or delivery issue support, contact us at support@sculpfit.pro.

Please include your order number and the email address used at checkout so we can assist you faster.